refund policy
RETURNS​
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If you wish to return an item, please email us straight away with your order number and reason for return. The items must be unused, undamaged and in their original packaging (or sent with adequate protection).
You will have 14 days from the date you received your order to communicate with us of your intention to return items and a further 14 days to post it back to us. As we are a small company, we are unable to offer a free return on your purchase at this time. Any return shipping costs will be at your own expense. The original shipping cost will not be included in your refund so this will be deducted from your refund amount.
Once we receive your returned item(s), we will notify you with the status of your refund. If your refund is accepted, you will receive the payment back to your original payment method. You should receive the payment within 5 working days, depending on your payment method’s policies.
If you have any questions or concerns, feel free to contact us.
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DAMAGES
We understand accidents can happen during transit and if your item arrives broken or damaged, please send us an email with photo evidence so we can rectify any issues as soon as possible.